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Axiata Digital Labs, Indosat Ooredoo Hutchison, XL Axiata, and AWS Collaborate to Unveil the SinergiAPI Portal in Indonesia

Axiata Digital Labs (ADL), Indosat Ooredoo Hutchison (Indosat or IOH), XL Axiata,and Amazon Web Services (AWS) proudly introduce the SinergiAPI Portal, the first API portal in Indonesia based upon GSMA’s Open Gateway initiative which aims to empower developers and enterprises by offering universal access to network operator APIs. GSMA Open Gateway APIs are defined, developed, and published in CAMARA, the open-source project driven by the Linux Foundation.

In conjunction with the introduction of the API portal, the SinergiAPI Early Adopter Event was recently held in Jakarta, to enable developers and enterprises in Indonesia to register their interest, integrate and test their applications and services in a controlled environment. This event marks a significant milestone in providing developers and enterprises in Indonesia with universal access to a comprehensive set of telco APIs from Indosat and XL Axiata through the SinergiAPI Portal. With SinergiAPI Portal, developers, and enterprises will be able to consume APIs and access network resources seamlessly; enrich and differentiate their innovations in generating new revenue streams and expand market reach locally and globally.

The SinergiAPI Portal currently offers developers and enterprises access to three Open Gateway APIs from Indosat and XL Axiata: SIM Swap, Device Location Verification, and Carrier Billing Check-Out. The SIM Swap API plays a pivotal role in preventing identity theft and fraud through real-time detection and prevention of SIM card-related incidents. The Device Location Verification API empowers organizations to verify the location of user devices in offering personalized services and aiding efforts towards fraud prevention, while the Carrier Billing Check-Out API enables subscribers to conveniently charge online purchases to their phone balance. An additional set of APIs are planned for release in 2024 based upon feedback from the Early Adopter Event and the needs of developers and enterprises across Indonesia.  

The SinergiAPI Portal is powered by ADL’s Axonect Enterprise Marketplace solution built upon the Axonect Product Suite running on AWS. Aligned with TM Forum Open Digital Architecture (ODA), Axonect is a robust, full-stack digital transformation product suite that supports both CAMARA and TM Forum Open APIs. Axonect Enterprise Marketplace is a highly customizable, one-stop solution that enables telcos and enterprises to build a unique B2B2B and B2B2C partner ecosystem on top of their core domain capabilities. Using Amazon Relational Database Services for Postgres, the SinergiAPI portal can efficiently scale its database infrastructure to support its growing digital products and services. The fully managed database service provides easy setup, management, and maintenance of Postgres databases and benefits from the flexibility and availability of the cloud.

Sanjeev Rawat, Chief Digital Officer of Indosat Ooredoo Hutchison, said “Today marked the strategic co-development involving Indosat Ooredoo Hutchison, XL Axiata, ADL, and AWS. The primary focus was to highlight the remarkable achievements of the teams in the past three months, culminating in the creation of SinergiAPI Portal. The initiative and collaboration in SinergiAPI are aligned with Indosat Ooredoo Hutchison’s larger purpose of connecting and empowering every Indonesian by accelerating the nation’s digital transformation. With the spirit of gotong royong and co-creation, we are vigorously looking forward to more partnerships to accelerate Indonesia’s digitalization.”

He further added that the SinergiAPI Portal provides a comprehensive ecosystem for managing, distributing, and consuming APIs. The Gateway facilitates the technical aspects of API delivery and management, while the Portal serves as a platform for discovery, collaboration, and commercial transactions related to APIs.

Director & Chief Enterprise Business & Corporate Affair Officer XL Axiata, Yessie D. Yosetya, said, “Collaborating to introduce this SinergiAPI Portal is a momentum for us to support the government in accelerating and enhancing the development of the digital economy in the community. We believe this will provide convenience for developers and digital business players in Indonesia to be more productive in realizing business innovations and creations that can have a positive impact on the development of their businesses or Indonesian society as a whole.”

Thushera Kawdawatta, CEO of Axiata Digital Labs, expressed his enthusiasm about the collaboration, stating, “The SinergiAPI Portal, built on the Axonect Enterprise Marketplace solution, embodies the collaborative spirit of Axiata Digital Labs, Indosat, XL Axiata, and AWS. By empowering developers and organizations with access to essential network APIs, we are enabling collaboration to drive synergies, fuel innovation, and elevate user experiences across Indonesia.”

The SinergiAPI Early Adopter Event, hosted in Jakarta, drew participation from over 40 enterprise customers of Indosat, XL Axiata, and AWS. The event provided attendees with a comprehensive overview of SinergiAPI Portal, insights into the developer onboarding process, and discussions on various use cases for the APIs.

About Axiata Digital Labs

Axiata Digital Labs is an innovative software service provider offering cutting-edge Digital Transformation products, services, and solutions that enable individuals, enterprises, and society. With over 1300 digital engineering professionals spread across three countries, ADL helps global customers in the space of telecommunications, digital services & financial services.

For more information, visit

About Indosat Ooredoo Hutchison

Indosat Ooredoo Hutchison (Indosat, IDX: ISAT) has the vision to become the most preferred digital telecommunications company in Indonesia. Together with its subsidiaries and affiliates, Indosat provides cellular services, ICT solutions, data centers, Fiber to the Home (FTTH), electronic payment services, financial services, and other digital services. Indosat has a larger purpose of empowering Indonesia, and with the spirit of Gotong Royong, Indosat wants to be the main collaborator in realizing it and creating meaningful change.

This document may contain financial information and the results of certain operational activities, and may contain several projections, plans, strategies, and objectives of Indosat Ooredoo Hutchison, which are not statements of historical fact and will be treated as forward-looking statements by applicable law. Forward-looking statements are subject to risks and uncertainties that could result in actual events and future achievements of Indosat Ooredoo Hutchison different from those expected or indicated by the statements. No warranty can be given as to the results expected by Indosat Ooredoo Hutchison, or indicated by such statements, to be achieved.

About XL Axiata PT XL Axiata Tbk (XL Axiata) is one of the leading telecommunication companies in Indonesia. XL Axiata focuses on providing the convergence services in order to provide the convenience for the people’s life activity and encourage the digital economy development in Indonesia. Starting to operate commercially since October 8, 1996, XL Axiata now provides various services for the retail and corporate customers supported by the wide and qualified network throughout Indonesia. Since 2015, XL Axiata has implemented the qualified network of 4G LTE with national scale, continued by the development of 5G network in the third quarter of 2021. XL Axiata is the part of Axiata Group with CelcomDigi (Malaysia), Dialog (Sri Lanka), Robi (Bangladesh), Smart (Cambodia), Ncell (Nepal), Boost, ADA, edotco and Link Net (Indonesia).


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